Here, you’re free to deliver solutions that make a real difference in people’s lives. Your teams will be rewarded for curiosity and for bringing different perspectives to the table. And there will always be opportunities for you to learn, to grow, and to succeed while you bring new solutions to our customers. Let’s see what we can dream up together.
Location:
Bratislava, Bratislavský Kraj Slovensko
Contact info:
Technical Support Specialist (with Swedish OR Danish OR Norwegian)
The Customer Care Representative is integral to one of Dell's most important strategic initiatives, Customer Experience. The role of the Customer Care Representative for technical service is to deliver a positive customer experience.
Overall purpose of the job:
- Service and support Swedish OR Danish OR Norwegian speaking customers with the goal to achieve best customer experience
- Handling customer enquiries
- Active guidance and online maintenance for the customers on the phone
- Helpful and polite dealing with customers
- Communication and customer handling skills at high level
Qualifications
Qualifications
- Fluent in Swedish OR Danish OR Norwegian AND English
- Knowledge and understanding of PC hardware components
- Experience in dealing with customers is an advantage
- Excellent communication and analytical skills
- Strong in decision making
- Ability to work under pressure
EUMO
